The General Data Protection Regulation comes into force on 25th May 2018 and replaces the Data Protection Act. This document acts as a general statement and overview of information to provide to its Customers in preparation for this.
The data recorded in DatabridgeMiS software is entirely at the discretion of the Data Controller. DatabridgeMiS software can record data for Student personal and sensitive information as well as Staff personal, financial and sensitive information. Data recorded on our own internal systems can be contact information, names and server connections where supplied.
DatabridgeMiS does not process or share any information without the express permission of the Data Controller. Any confidential information shared with DatabridgeMiS pertaining to the data held in DatabridgeMiS software is never stored and removed once its purpose for sharing is complete.
Data shared pertaining to Customer or Contact personal information is stored on our online secure portal. No personal data from our internal systems is shared to other organisations or third parties.
DatabridgeMiS does not force a data retention policy due to the historic information a Customer may need to process. All decisions of data retention are at the discretion of the Data Controller.
Should a data subject access request be required, DatabridgeMiS will provide details on request as to how to extract the relevant information to respond to a data subject access request.
In terms of physical security, for the majority of our customers DatabridgeMiS software is installed on Customers own servers and is at their own discretion to secure accordingly. For our hosted solutions, we use the Microsoft Azure platform and you can read more details about how they secure physical machines via their website.
Access to DatabridgeMiS software requires a user account and password, each password is encrypted and accessible areas/functions are assigned to groups of users.
All data files produced are not encrypted and, since they are all user-generated, are the Data Contoller’s responsibility to secure.
GDPR and Us
DatabridgeMiS expects to be GDPR compliant where it acts as a Data Processor under contract to Customers for specific actions relating to technical support, issue investigation, tickets and emails we receive etc. DatabridgeMiS also expects to be GDPR compliant as Data Controllers for the use of Personal data in our respective normal business activities, including names and contact details.
Here at Databridge we are constantly committed to improving all our products and features to bring them up to date with latest technologies and the IT industry.
Our main focus of development has been directed towards our browser version, DatabridgeSPA which is more feature rich and accessible than the old desktop version. For several reasons we have made the decision to gradually decommission the Desktop interface over the next few years using a staggered approach. There is no confirmed final date at this point, we are releasing this statement to ensure you are aware and have plenty of time to move over to the SPA version if you are not already using it.
You may have noticed within the desktop version that some areas are being decommissioned over the next few months. This is part of our staggered approach to allow users who are unfamiliar with DatabridgeSPA to trial just that area from within the desktop system rather than navigating the whole system in one go, - you don’t need to move over to using all of SPA all at once. As time progresses we will provide notice within the Desktop interface when an area is due to be decommissioned thus giving your users the ability to transition over time. Besides staggering the decommission of various parts of the Desktop, we will also try to time some at convenient points, i.e. between academic years to avoid disruption mid-term. A message on screen will inform you of the date at which it will be decommissioned, please ensure that your staff are shown how to use these areas in DatabridgeSPA before these dates. Please remember we are available for training and support if required to help staff transition between the systems.
We are committed to providing a system that evolves and excels as technology moves forward. If we allowed colleges to continue using Desktop indefinitely, then there will be a point in time when it will stop working for reasons outside our control, as Microsoft continues to withdraw support for old coding platforms and operating systems. As a business we cannot leave colleges stranded, we have a responsibility to all our customers to provide a future-proof stable system, and Desktop no longer gives that.
SPA can be accessed from anywhere, requires no installation, has charting features, additional screens, can be accessed on tablets and mobile phones and is responsive and adaptive to screen size. Browsers have vast libraries of accessibility plugins; dyslexia fonts, high contrast colour schemes, screen readers etc.
If you have any concerns over any of the timings, or any of the new interfaces, we are happy to answer any questions, make any changes to ease changeover, and possibly consider delaying a decommission.
If you are unfamiliar with DatabridgeSPA and want to know about the differences and benefits in using it, please don’t hesitate to contact us.
For best results we highly recommend receiving training in full for DatabridgeSPA for your users ahead of time.
If you are not part of our user group please contact email@example.com. This is the best place to hear about new developments, contribute to ideas and receive notifications about user forums and other announcements.
Databridge SPA has had a major release containing some larger, highly used screens from the desktop system. v220.127.116.115 now includes:
Baseline Manager including My Data links for Assessments on Dashboard
As these 3 screens are very large and very functional please do test them out and let us know any immediate feedback or issues you may encounter so we can make these areas even better!
We have now released an online issue tracking system that will allow you to raise issues and change requests more easily with us.
Contact us to arrange setting up a login for you to access the system where you can:
* Raise support tickets
* Access resources
* Download updates
* View your product information
* View release notes
With a continued increase of mobile and tablet internet usage we have given our browser version of Databridge a new responsive coat of paint.
Not only that but we have made several improvements to it's functionality and speed!
If you don't yet have SPA or the browser product please get in touch with us for a demonstration.
We are pleased to announce we have created a new Twitter account to allow you to follow any important updates and information we release in future.
The twitter username is DatabridgeMiS and you can also view latest tweets and a direct link to our account at the bottom of this page.
Please note that this account will only be used to publish updates and information relevant to our customers and we will not be responding to any direct mails or comments to the account. Please continue to contact us by email or phone as normal.